Workplace Drama

This is Dave’s favorite course because it contains so many life-changing insights.

Have you ever experienced a fight at work? Maybe not a fist-fight, but it’s possible. What about in your personal life. Ever had a heated argument with a friend or spouse? It’s not fun. We’ve all been there. The stress can be overwhelming.

Fortunately, we can learn to deal with drama in healthy ways that reduce stress, anxiety, and conflict. Learning the skills in this course is beneficial for everyone, both personally and professionally.

Lessons include:

  1. What is Workplace Drama?

  2. How to Avoid & Resolve Unnecessary Drama

  3. Focus on the Problem, Not the People

  4. Emotional Flooding

  5. Reflective Thinking

  6. Concrete Mindset, or Take a Resolution Run

  7. The 5 Steps of a Resolution Run

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Remote Service Calls

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Mastering Meetings