Be a Behavioral Expert

Behavioral research concludes the most effective people are those who understand themselves, both their strengths and weaknesses, so they can focus on what they do best. This course explains the four dimensions of normal behavior in the workplace: dominance, influence, steadiness and compliance. Applying this information improves communication, individual/team results, and client satisfaction.

1. History and Benefits of Behavioral Language

2. Dominance

3. Influence

4. Steadiness

5. Compliance

6. 4 Ways to Remove Concerns Based on Behavioral Styles

7. Quick Tips to Engage All 8 Behaviors