Onsite Service Calls
There are nuances to consider when you are on site or face-to-face with Client influencers and decision makers. Similar to the Remote Service Calls course, this training covers some best practices related to client interaction.
This course is the better of the two for people who do a blend of on-site and remote support.
Lessons include:
Onsite Service Standards
Onsite Service Communication
Client Perspectives
Closing Tickets
Examples
