An Employer's Guide to the Different Types of Workplace Training
What are the different types of workplace training and which will benefit your employees the most? Get the need-to-know answers in this guide.
Episode 7 is a Worthy Workplace Fairy-Tale
What’s the most important part of working with a client? Communication. If you don’t greet the client, communicate with them about the work, and document the work properly, it will be difficult to have a mutually beneficial relationship. Episode 7 is here to help you train your team on how to document their work properly.
Expert Tips on How to Improve Communication Skills
Great communication is crucial for success in the workplace. Our experts explain how to improve communication skills in this guide.
A Special Delivery: Episode 6 Has Landed
How do you react when something unexpected causes a problem? Kelly needs Cedric to ship her package to one of their clients. Watch Episode 6 to find out whether she reacts emotionally to a problem or responds thoughtfully and intentionally.
The Top Five Books You Should Read to Improve Your Habits
Improving your habits, soft skills, and behaviors can be a challenge. In this article we review the top 5 books you should read to understand the importance of your habits and develop a plan to change them.
Episode 5: Dialing in Your Emotions
Have you instantly gotten angry or upset, and your emotional response hurt relationships with others or caused unproductive, costly damage? Episode 5 is here to help. Watch as Tammy learns how to deal with irate customers at Anarchy Auto Parts.
How Long Does It Take to Develop a New Habit?
Developing new habits takes time, discipline, and consistency. Why do some people develop habits easier than others, and approximately how long does it take to develop a new habit?
Episode 4 is One Heck of a Crazy Meeting
Have you ever been in an absolutely terrible meeting? According to Forbes, 70% of all meetings are a waste of time. That’s probably because your employees and managers have never been taught how to have productive meetings, and that’s why it’s the topic of Episode 4: Meeting Madness.
12 Workplace Benefits of Emotional Intelligence Training
Emotional intelligence training can help create a healthier and more productive workplace environment. We explain 12 key benefits to consider here.
Episode 3 is Here to Help You With Expectations
Working with other people requires good communication, interpersonal skills, and cooperation. However, even with those attributes in place, often it can be difficult for individuals and teams to get on the same page. That’s why we are very excited to announce the release of Episode 3: Not So Great Expectations.
How Often Should You Train Your Employees?
A consistent training regimen is important for you and your team. Effective training provides new hires and existing employees with the skills and knowledge they need to not only do their job but improve their performance. If you are going to prioritize learning and skill development in your company culture, you need to do it right.
Episode 2 - The Inspiration Behind “Accounting for Deadlines”
Deadlines are a part of life. Unfortunately, a lot of people struggle with deadlines and fail to complete their work on time. That’s the subject of our second episode, Episode 2: Accounting for Deadlines.
What Are “Soft Skills” and Why Are They So Important?
Soft skills. It’s a term you’ve probably heard before. From executives and consultants, to Seth Godin and Inc Magazine, people are talking about the importance of soft skills so much it feels like a new diet craze.
Soft skills are habits that have been developed over time in response to our environment.
Episode 1 is LIVE!
Episode 1 features a story about a service technician who is nervous to talk with clients about a problem he just found.